Privacy Policy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In this Privacy Policy, we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Cedric Mansius
E-Mail: info@raven-stone.com

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data Collection When Visiting Our Website

2.1 When you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which are technically necessary to display the website:

• Our visited website
• Date and time at the time of access
• Amount of data sent in bytes
• Source/reference from which you reached the page
• Browser used
• Operating system used
• IP address used (possibly in anonymized form)

The processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.

3) Hosting & Content Delivery Network

This website is hosted by an external service provider (host). The personal data collected on this website are stored on the host’s servers. This may mainly include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The host is used for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR).

Our host will process your data only to the extent necessary to fulfill its service obligations and follow our instructions with regard to this data.

4) Cookies

We use cookies on our website. Cookies are small text files that are stored on your device. They help us make our offering more user-friendly, effective and secure. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and only allow this in individual cases. Disabling cookies may limit the functionality of our website.

5) Contacting Us

If you contact us (e.g., via contact form or email), personal data will be collected. The data collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and the associated technical administration.

The legal basis for processing this data is our legitimate interest in responding to your request pursuant to Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted after final processing of your request, provided that no statutory retention obligations apply.

6) Data Processing for Opening a Customer Account and for Contract Execution

We collect and process personal data when you provide it to us for the purpose of opening a customer account or for contract execution. Mandatory information can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the controller’s address above. We store and use the data you provide for contract processing. After completion of the contract or deletion of your customer account, your data will be blocked with regard to retention periods under tax and commercial law and deleted after expiry of these periods, unless you have expressly consented to further use of your data or a legally permitted further data use has been reserved by our side.

7) Use of Your Data for Direct Marketing

7.1 Subscription to our Email Newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of further data is voluntary. We use this data to address you personally. For the newsletter dispatch we use the so-called double opt-in procedure. This means that we will only send you an email newsletter if you have expressly confirmed to us that you consent to receiving newsletters. We will then send you a confirmation email asking you to click on a link to confirm that you wish to receive newsletters in the future.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6(1)(a) GDPR. When registering for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when you register for the newsletter will be used exclusively for the purposes of advertising via the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending us a corresponding message. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list unless you have expressly consented to further use of your data or a legal permission for further storage exists.

8) Data Processing for Order Handling

We transmit personal data to third parties only if this is necessary in the context of contract execution; for example, to the companies entrusted with the delivery of the goods or the credit institution entrusted with payment processing. Further transmission of the data does not take place unless you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

9) Use of Social Media: Social Plugins

Our website may use so-called social plugins (“plugins”) of social networks. When you call up a page of our website that contains such a plugin, your browser establishes a direct connection with the servers of the respective social network. The content of the plugin is transmitted directly to your browser and integrated into the page. Through this integration, the provider receives the information that your browser has called up the corresponding page, even if you do not have a profile with the provider or are not logged in at the time. This information (including your IP address) is transmitted by your browser directly to a server of the provider and stored there.

If you are logged in to the respective social network, the provider can assign the visit to our website directly to your profile. If you interact with the plugins, this information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed to your contacts. If you do not want the social network to directly assign the data collected via our website to your profile, you must log out before visiting our website.

10) Online Marketing & Web Analysis

We use web analysis services and online marketing tools on our website to analyze the use of our website and to optimize our online offering. These services collect data such as the websites you visit, how long you stay on pages, interactions with content and technical information about your device. The processing takes place in accordance with Art. 6(1)(a) GDPR if you have given your consent via our cookie consent tool. You can revoke your consent at any time with effect for the future.

11) Tools and Other Services

We use various tools and plugins to enhance the functionality, security, and marketing of our website. These may include content delivery networks, security tools, customer support chat systems, and integrated payment solutions. The legal basis is your consent (Art. 6(1)(a) GDPR) or our legitimate interests (Art. 6(1)(f) GDPR). Detailed information on the specific tools used can be found in the respective sections of this Privacy Policy or in the cookie consent tool.

12) Rights of the Data Subject

Under applicable data protection law, you have the following rights with respect to the processing of your personal data:

• Right of access pursuant to Art. 15 GDPR
• Right to rectification pursuant to Art. 16 GDPR
• Right to erasure pursuant to Art. 17 GDPR
• Right to restriction of processing pursuant to Art. 18 GDPR
• Right to data portability pursuant to Art. 20 GDPR
• Right to object pursuant to Art. 21 GDPR

If you wish to exercise your rights as a data subject, you can contact us at any time using the contact details provided in Section 1.

13) Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective statutory retention period (e.g., retention periods under commercial and tax law). After expiry of the period, the corresponding data is routinely deleted if it is no longer required for contract fulfillment or contract initiation and/or if we no longer have a legitimate interest in continued storage.

14) Applicable Law

This Privacy Policy is governed by the law of the Federal Republic of Germany and shall be interpreted in accordance with it. In relation to the processing of personal data of consumers residing in the European Union, the mandatory provisions of the law of the country in which the consumer has his or her habitual residence shall also apply.